Welcome to Imperial Care 24. These Terms and Conditions outline the rules and regulations for the use of our website and services.
By accessing this website or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
About Imperial Care 24
Imperial Care 24 provides disability support services designed to assist individuals in achieving greater independence and improving their quality of life. Our services are delivered in accordance with relevant Australian laws and the National Disability Insurance Scheme (NDIS) guidelines.
Use of Our Website
By using our website, you agree to:
- Use the website for lawful purposes only
- Not engage in any activity that may harm the website or its functionality
- Not attempt to gain unauthorized access to our systems or data
- Provide accurate information when contacting us or requesting services
We reserve the right to restrict or terminate access to the website if these conditions are violated.
Services
Imperial Care 24 offers a range of disability support services including:
- NDIS Transport Services
- Assistance with Daily Living
- Community Participation
- Household Assistance
- Community Nursing
- Group and Centre Activities
All services are delivered according to the participant’s NDIS plan, individual needs, and agreed service arrangements.
Booking and Service Agreements
Participants may be required to enter into a service agreement before receiving support services. This agreement outlines:
- Scope of services
- Responsibilities of both parties
- Payment terms
- Cancellation policies
Both parties must comply with the agreed terms of the service agreement.
Payments
Payments for services may be processed through:
- NDIS funding (plan-managed or self-managed)
- Private payments where applicable
All fees and charges will be clearly communicated before services begin.
Cancellation Policy
Participants are requested to provide reasonable notice if they need to cancel or reschedule a service.
Late cancellations may incur charges depending on the terms outlined in the service agreement and NDIS guidelines.
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Imperial Care 24 unless otherwise stated.
You may not reproduce, distribute, or use any content without prior written permission.
Limitation of Liability
While Imperial Care 24 strives to ensure accurate information on this website, we do not guarantee that all content is always complete or up to date.
Imperial Care 24 will not be liable for any damages resulting from the use of this website or services, except where required by law.
External Links
Our website may contain links to external websites for additional information. Imperial Care 24 is not responsible for the content or privacy practices of these third-party websites.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to Terms and Conditions
Imperial Care 24 may update these Terms and Conditions from time to time. Any changes will be posted on this page.
By continuing to use our website or services, you agree to the updated terms.